rebet Privacy Policy
This document explains how rebet collects, uses, stores and protects the personal information of our users in Malaysia. We are committed to keeping your privacy intact at all times.
Effective Date: 1 January 2026 | Version: 2026.1
Types of Information We Collect from You
When you register and use the rebet platform, we collect several categories of information to ensure our services operate properly and securely.
Account & Identity Information
This includes your full name, date of birth, email address, phone number, and ID card or identity document details provided during registration or account verification (KYC). This information is required to verify your identity and meet the platform's compliance requirements.
Device & Browser Information
We collect technical information including device type, operating system, browser version, IP address, device identifiers and general location data. This helps us diagnose technical issues, prevent fraud and deliver a consistent platform experience across different devices.
Payment Information in Malaysian Ringgit
To process deposits and withdrawals in Malaysian Ringgit (RM / MYR), we collect information such as bank account name, account number (masked for security), payment method type (Touch 'n Go, FPX, bank transfer) and transaction history. rebet does not store credit or debit card numbers directly — card processing is handled through secure third-party payment providers.
Platform Usage and Activity Data
We record in-platform activity including games played, bets placed, session duration, pages visited, and interactions with platform features. This data is used to improve the user experience and detect any unusual usage patterns.
How We Use Your Information
Rebet uses the information collected solely for legitimate platform operations and to protect user interests. Below are the key purposes for which your data is used:
- Account management: To create, verify and manage your user account, including the login and account recovery process.
- Transaction processing: To process deposits and withdrawals in MYR accurately and securely.
- Fraud prevention: To detect, investigate and prevent fraudulent activity, money laundering or security breaches.
- Customer support: To help you resolve technical issues, account enquiries or transaction problems more effectively.
- Legal compliance: To meet KYC compliance requirements and applicable legal obligations.
- Platform improvements: To analyse usage patterns and continuously improve the design and functionality of the rebet platform.
Rebet will not sell, rent, or share your personal information with any third party for marketing purposes without your prior consent.
Cookies, Tracking & Your Choices
The rebet platform uses cookies and similar tracking technologies to enhance the user experience. We use several types of cookies:
Essential Cookies
These cookies are required for core platform functions such as maintaining your login session, remembering your language preference, and securing transactions. Without them, the platform cannot function properly.
Analytics and Performance Cookies
We use analytics cookies to understand how users interact with the platform — which pages are visited most, how long sessions last and where users encounter difficulties. This data is collected in aggregate and does not identify individual users.
Managing Your Cookie Preferences
You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect platform functionality. For more information on managing cookies in your browser, please refer to your browser's help documentation.
How Your Data Is Stored and Protected
User data security is rebet's top priority. We implement the following technical and organisational measures to protect your information:
- All communication between your device and rebet's servers is protected with industry-standard SSL/TLS encryption.
- Passwords are stored in encrypted (hashed) form — no one, including rebet staff, can read your original password.
- Payment and sensitive data are stored in isolated server environments with strict access controls.
- Staff access to user data is restricted based on job function and recorded in audit logs.
- Security audits are conducted on a regular basis to identify and address any system vulnerabilities.
Your data is retained for as long as your account remains active. Once an account is closed, data will be kept for the period required by law or compliance obligations, then securely deleted.
Your Rights as a User — Access, Correction and Deletion
You have the right to request a copy of the personal data we hold about you. Contact the rebet support team to make this request and we will process it within a reasonable timeframe.
If you find any information in your account to be inaccurate or outdated, you can update it yourself in your profile settings or contact our support team for more complex corrections.
You may request deletion of your account and personal data. Please note that certain data may need to be retained for a specific period to meet legal and compliance requirements.
Policy Changes and How to Contact Us
Changes to This Privacy Policy
Rebet reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or platform improvements. Users will be notified of any significant changes via in-platform notifications or their registered email at least 7 days before the changes take effect.
Privacy Enquiries & Complaints
If you have any questions, concerns or complaints regarding your privacy and how rebet handles your data, please reach out to our support team by email at [email protected]. We are committed to responding to privacy enquiries within 3 to 5 business days. For more information on user rights, you may also refer to FAQ page ours.
Still Have Questions About Your Privacy?
We're here to help. Check our FAQ page for quick answers, or create a new account and start enjoying the rebet platform knowing your data is always protected.